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Putting in place policies, systems, and infrastructure for e-government helped improve efficiency, transparency, and people’s access and participation.

Giving learners the option to study only the content relevant to their FM work improves online learning.

Experience from other countries shows online business registries are transparent and easy to use, encouraging enterprises to formalize their business.

The Seoul Metropolitan Government provides market analysis, such as consumption patterns and purchasing power, to help small entrepreneurs succeed.

Establish frameworks, leverage digital innovations, and strengthen stakeholder capacity.

Strengthening the database of the poor, marginalized, and vulnerable households can improve delivery of relief packages.

International exchange of information curbs the outflow of resources from tax evasion.

Here is what works: quotas, training, skills matching, mobility, and childcare leave policies.

A project in Chaonan district in the People’s Republic China shows how to improve services in rural areas and small towns with scarce water resources.

With innovative environmental auditing, auditors can push governments toward better performance in environmental and climate policies.